Written by packerphilAugust 14, 2013February 12, 2018

Add Affected User to AAW Requests using Orchestrator Runbooks or PowerShell

As some of you may know, the requests generated in Service Manager through the Application Approval Workflow (AAW) Solution Accelerator do not set the Affected User in the Request. I’ve recently implemented the solution for one of my customers and it was requested that users submitting these application requests be able to view them from […]

Written by packerphilAugust 7, 2013February 12, 2018

Changing Service Account Passwords for SCSM

Recently I was asked about what the process was for updating service account passwords for Service Manager. Directions for this can be found on TechNet at the links below. Operational Database Account Workflow Run As Account SQL Server Analysis Services Account SQL Server Reporting Services Account Typically in an enterprise environment, there are password policies […]

The IT Therapist

Not a real therapist, just a geek seeking and offering technology guidance and unsolicited advice… simply to satisfy my own selfish needs…

Month: August 2013

Add Affected User to AAW Requests using Orchestrator Runbooks or PowerShell

Changing Service Account Passwords for SCSM